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Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.bouqu.co (the “Site”).

By using our Site, you agree to the practices described below.

Personal Information We Collect

1. Information Collected Automatically (Device Information)

When you visit the Site, we automatically collect certain information about your device, including:

  • Web browser type

  • IP address

  • Time zone

  • Referring/exit pages

  • Date and time stamps

  • Pages and products viewed

  • Search terms or websites that referred you

  • How you interact with the Site

We refer to this as “Device Information.”

We collect this information using:

Cookies – small data files placed on your device, often including an anonymous unique identifier.
Log files – track actions on the Site.
Web beacons, pixels, and tags – electronic tools that record browsing behavior and marketing engagement.

You can manage or disable cookies through your browser settings.

2. Information You Provide (Account Information)

When you:

  • Create an account

  • Make or attempt to make a purchase

  • Subscribe to emails

  • Contact us

We collect certain personal information, including:

  • Name

  • Billing address

  • Shipping address

  • Payment information

  • Email address

  • Phone number

We refer to this as “Account Information.”

When we refer to “Personal Information” in this policy, we mean both Device Information and Account Information.

How We Use Your Personal Information

We use your Account Information to:

  • Process payments

  • Fulfill orders

  • Arrange shipping

  • Provide invoices and confirmations

  • Communicate with you

  • Provide customer support

  • Detect fraud or suspicious activity

  • Send marketing communications (if you opt in)

We use Device Information to:

  • Improve website functionality

  • Analyze browsing behavior

  • Optimize user experience

  • Measure marketing performance

  • Prevent fraud and security risks

Sharing Your Personal Information

We share your Personal Information with trusted third parties to operate our business, including:

  • Shopify, which powers our online store

  • Payment providers to process transactions

  • Shipping providers to deliver your orders

  • Analytics providers such as Google Analytics

  • Marketing platforms for email and advertising campaigns

These providers only use your information as necessary to provide services to us.

We may also share information:

  • To comply with legal obligations

  • To respond to lawful requests

  • To protect Bouqu’s rights or property

Behavioral Advertising

We may use your Personal Information to provide targeted advertising or marketing communications we believe may be relevant to you.

You can opt out of targeted advertising through:

  • Facebook Ads Settings

  • Google Ads Settings

  • The Digital Advertising Alliance opt-out portal

You may also unsubscribe from marketing emails at any time via the link included in each email.

Do Not Track

Please note that we do not alter our data collection practices when we detect a “Do Not Track” signal from your browser.

Your Rights

Depending on your location, you may have the right to:

  • Access personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your data

  • Withdraw consent for marketing

  • Object to certain processing

To exercise these rights, contact us using the details below.

If you are located in the European Economic Area (EEA), we process your information to fulfill contracts with you (such as completing an order) and to pursue legitimate business interests.

Your data may be transferred outside your country, including to the United States.

Data Retention

We retain your Personal Information for as long as necessary to:

  • Fulfill orders

  • Maintain financial records

  • Comply with legal obligations

  • Resolve disputes

If you request deletion, we will remove your data unless we are required to retain it for legal or operational purposes.

Minors

Our Site is not intended for individuals under the age of 18. By using this Site, you represent that you are at least the age of majority in your state or country of residence.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations.

Updates will be posted on this page.

Contact Us

If you have questions about this Privacy Policy or would like to exercise your rights, please contact us using the Contact page.